About Abox
Free Consultations | 24-Hour Service
Looking for an IT Company in Delaware?
After years of working as Chief Information Officers of various corporations, Jay Elliott set out to create a different kind of IT company in Delaware. One that worked to bring the big ideas, creative solutions, and money-saving strategies of corporate America to small and medium-sized businesses. He set out to deliver IT services at predictable and affordable rates.
Located in Delaware since 2010, Abox Technology has brought its hardware as a service, managed services, and phone systems to businesses ranging from 10 to 100 employees. The Abox Technology team provides cutting-edge solutions to small businesses that were typically only accessible to big corporations. Let us know how we can help your business.
Less Headache - More Productivity
Call for a Free Consultation Today!
About Us
Abox Technology provides VoIP systems, phone systems, managed IT services, remote help, VPN solutions, and software protection networks to the Laurel, DE area.
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Services
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Managed Services
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Phone Systems
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VoIP Systems
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Specialties
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VoIP Systems
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Phone Systems
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Managed IT Services
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Remote Help
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Software and Protection Networks
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VPN Solutions
Products
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3CX
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Kaseya
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Business Hours
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Open 24 Hours
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Year Established
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2010
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Payment Types
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Cash
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Check
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Languages
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English
Choosing an IT Service Provider
One of the challenges facing small businesses is finding reliable, knowledgeable support for their computer and phone systems. Many business owners don’t feel comfortable making technical decisions and may make choices regarding their support that may not meet their needs.
Billions of dollars are spent on IT support each year by small businesses without a clear strategy to ensure they are getting the best support for their money. The following are four tips that will help you choose the best solution for your technical support and make the most of your financial investment.
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Build a relationship with your IT support providerYour provider will need to know how you work, what your primary needs are, and have an understanding of your current system. Waiting until you have an emergency will complicate finding the solution. While there are few problems with your system, build a relationship with your provider. The better they understand your needs, the better the service provided will be.
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Consider your IT Provider as part of your teamOutsourcing your IT department to an agency does not mean that they are not a vital part of your organization. They are not just a vendor and need to be kept abreast of your goals, priorities, and concerns regarding your technology in order to meet your needs. Treating your provider as a trusted, respected professional will create a relationship where they will do whatever it takes to keep you happy.
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Let the provider know what you expectNot every business uses its technology in the same way. Your provider will need to know how long you can function in your business without your technology systems in the event of an emergency. You need to be clear about how quickly you will need and expect the provider to respond when your technology fails so that you can both agree to upfront on the cost for that service.
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Allow your IT provider to have remote access to your system so that they can monitor and proactively respond to problems.Abox Technology takes pride in building long-lasting relationships with its clients and providing the support that keeps your business running effectively.
